Ethical Predictability of Hospital: A remarkable concept to make the beneficiaries-hospital interaction stronger

Ethical predictability is crucial for a successful beneficiaries-hospital interaction. The literature on ethical predictability is limited with respect to reliable sources. Little is known, it is a comprehensive feature of an organization that makes it creditable and trustable, and inspires audiences to access all their conceivable rights. Although some attention has been paid to trust, accountability, and patient rights, not enough is paid to the ethical predictability of hospitals. Based on a qualitative study, we found that the ethical predictability of the hospital is composed of seven categories; Observance of patients’ rights, observance of family`s rights, patient management, quality of healthcare services, observance of staff's rights, adherence to the law, and transparency. Healthcare officials need to be aware of ethical predictability as a benchmark for decision-making and accreditation of medical centers.