Evaluation of Organizational Factors Affecting the Rate of Turnover in Emergency Medical Technicians in Tehran

Introduction: Turnover imposes many costs such as employment costs, selection, and training of individuals and also causes additional workload for the remaining staff, which can reduce their satisfaction and it can ultimately hurt the quality of patient care. This study aimed to investigate the relationship between the factors affecting the turnover and the rate of turnover in emergency medical technicians in Tehran. Methods: The type of research is applied in terms of aim and descriptive-correlational in terms of implementation. The statistical population of this study included 136 emergency medical technicians in Tehran who had voluntarily turnover from the organization during three years of 2012-2015. Finally, 90 complete questionnaires were received from them, and using SPSS23 software, the data obtained from the questionnaires were analyzed at both descriptive and inferential levels. In this regard, the Pearson test was used to examine the correlation between the factors affecting turnover and the rate of turnover, and a multiple regression test was used to prioritize the factors. Results: The results showed that there is a significant relationship between turnover and all factors affecting turnover and the results of the regression test showed that organizational justice with a correlation coefficient (0.767) is the priority, work independence with a correlation coefficient (0.673) is in the second priority, which these factors with (p <0.01) at a level of confidence above 99% had the greatest impact on turnover of emergency medical technicians in Tehran. Conclusion: Since there was a significant and positive relationship between all factors affecting turnover and rate of turnover in the study population, the management of organizations should make proper and accurate planning to reduce turnover.