Evaluation of the Impact of Contextual Factors of the Organization on Organizational Knowledge Innovation

Insurance industry has become one of the fast-growing sectors in the economy, and the advancement of insurance innovation will lead to the development of knowledge. Also, contextual factors of organizations play a significant role in acquiring new knowledge and innovation, and the success of any organization in implementing any strategy, including knowledge management, largely depends on the support of contextual factors. In line with this, the present study aims to investigate the effect of contextual factors of the organization on organizational knowledge innovation. The research method is descriptive-correlational and the data were collected through a standard questionnaire consisting of 24 items in a five-point Likert scale. The statistical population consisted of managers and experts of the Physical Damage Funding Organization among whom 100 people were selected using Cochran formula. Descriptive statistics, correlation coefficients, and regression analysis were used for data analysis. The results showed that contextual factors of learning culture, human resource management, employee independence, and information technology systems, respectively, had a significant effect on knowledge exploration. Also, the contextual factors affecting knowledge exploitation were learning culture, supportive leadership, human resource management, and information technology systems in the organization, respectively. Therefore, learning culture was the most influential contextual factor affecting both dimensions of knowledge exploration and exploitation.