Archive \ Volume.11 2020 Issue 1

Investigating the Role of E-Government in Efficiency and Public Participation in Decision Making (Case Study: Ministry of Interior (MoI) of Afghanistan)

Ali Ahmad Saadat, Hassan Sadeghi, Seyed Mohammad Javad Shahab
Abstract

E-government is one of the most important tools for the technical transformation of an organization's activities and performances and can play an important role in improving the quality of public services (e-services). Therefore, the purpose of this research is to investigate the role of e-government in the efficiency and participation of people in decision-making (Case Study: Ministry of Internal Affairs) of Afghanistan. This research is applied and a survey in terms of method. The statistical population of this research includes all administrative staff of the Ministry of Internal Affairs in Kabul who contribute to the consolidation and implementation of e-government. The number of statistical samples is calculated based on the Cochran formula for the infinite population. Based on the calculation, 171 people were considered as a sample population. We used a Questionnaire for data collection. To calculate the reliability of the questionnaire, Cronbach's alpha method was used for 30 samples in the form of a pre-test. The results showed that e-government increases the level of public participation in decision-making in enhancing the quality of public services in the Ministry of Internal Affairs. E-government has improved government efficiency and better access to government services in enhancing public service quality at the Ministry of Internal Affairs.



Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.