Archive \ Volume.16 2025 Issue 1

Hospital Pharmacists in Nigeria: Job Satisfaction and Its Predictors

, ,
  1. Department of Clinical Pharmacy and Pharmacy Management, Faculty of Pharmaceutical Sciences, University of Nigeria Nsukka, Enugu State, Nigeria.

Abstract

Job satisfaction is a key indicator to evaluate health-care quality. Poor job satisfaction has been linked to poor healthcare delivery and also psychological problems have been associated with health-care professionals. The study assessed Nigerian hospital pharmacists’ job satisfaction and factors that influence satisfaction with the job. A cross-sectional survey was conducted among consenting hospital pharmacists in Nigeria using a validated self-administered “American Hospital Pharmacist Job Satisfaction Survey” (AHPJSS) questionnaire. The data was collected from September 2019 to March 2020. To summarize the data, descriptive and inferential statistics were employed. SPSS version 23 was used to analyze the data.  The statistical significance level was set at p ≤ 0.05. Of the 572 respondents (response rate = 71.5%), 33.7 % of the hospital pharmacists were between 30 to 39 years of age and most of the pharmacists were male (51.0 %). Approximately 52% of Nigerian hospital pharmacists had job satisfaction. Job satisfaction was substantially related to age (X2(4) = 13.56, p = 0.009) and working experiences (X2 (1) = 6.70, p = 0.010). The intrinsic factors that influenced job satisfaction among Nigerian hospital pharmacists were recognition from peers and the challenge of the job and extrinsic factors that influenced job satisfaction among Nigerian hospital pharmacists were staffing of the pharmacy department and feedback from supervisors. Most of the Nigerian hospital pharmacists were satisfied with their jobs. Predictors of job satisfaction were; recognition from co-workers, challenges the job provides, staffing, recognition from other co-workers, salary, and feedback from supervisor(s).


Downloads: 35
Views: 153

How to cite:
Vancouver
Anene-Okeke CG, Ubaka CM, Ukwe CV. Hospital Pharmacists in Nigeria: Job Satisfaction and Its Predictors. Arch Pharm Pract. 2025;16(1):27-33. https://doi.org/10.51847/mnWHWfYn5l
APA
Anene-Okeke, C. G., Ubaka, C. M., & Ukwe, C. V. (2025). Hospital Pharmacists in Nigeria: Job Satisfaction and Its Predictors. Archives of Pharmacy Practice, 16(1), 27-33. https://doi.org/10.51847/mnWHWfYn5l

Download Citation
References
  1. Joint FI. WHO guidelines on good pharmacy practice: standards for quality of pharmacy services. WHO technical report series. 2011;961:310-23.
  2. Wuliji T, Carter S, Bates I. Migration as a form of workforce attrition: a nine-country study of pharmacists. Hum Resour Health. 2009;7(32):1-10.
  3. Ojo L. What future has pharmacy in Nigeria. Pharmanews; 2016.
  4. Dowell AC, Westcott T, McLeod DK, Hamilton S. A survey of job satisfaction, sources of stress and psychological symptoms among New Zealand health professionals. N Z Med J. 2001;114(1145):540-3. 
  5. Spector P. Job satisfaction: application, assessment, causes, and consequences. Thousand Oaks, CA: SAGE publications; 1997.
  6. Schafheutle EI, Seston EM, Hassell K. Factors influencing pharmacist performance: a review of the peer-reviewed literature. Health Policy. 2011;102(2-3):178-92.
  7. Seston E, Hassell K, Ferguson J, Hann M. Exploring the relationship between pharmacists’ job satisfaction, intention to quit the profession, and actual quitting. Res Soc Adm Pharm. 2009;5(2):121-32.
  8. Bond C, Raehl C. Pharmacists’ assessment of dispensing errors: risk factors, practice sites, professional function and satisfaction. Pharmacotherapy. 2001;21(5):614-26.
  9. Chua G, Yee L, Sim B, Tan K, Sin N, Hassali M, et al. Job satisfaction, organization commitment and retention in the public workforce: a survey among pharmacists in Malaysia. Int J Pharm Pract. 2014;22(4):265-74.
  10. Herzberg F, Mausner B, Snyderman B. The motivation to work. New Brunswick. Transaction publishers; 2011.
  11. Maio V, Goldfarb N, Hartmann C. Pharmacists’ job satisfaction: variation by practice setting. P T. 2004;29(3):184-90.
  12. Kerschen A, Armstrong E, Hillman T. Job satisfaction among staff, clinical, and integrated hospital pharmacists. J Pharm Pract. 2006;19(5):306-12.
  13. Manan M, Azmi Y, Lim Z, Neoh C, Khan T, Ming L. Predictors of job satisfaction amongst pharmacists in Malaysian public hospitals and healthcare clinics. J Pharm Pract Res. 2015;45(4):404-11.
  14. Sansgiry S, Ngo C. Factors affecting job satisfaction among hospital pharmacists. Hosp Pharm. 2003;38(11):1037-46.
  15. Kuiper R, Cowan D, Pacitti R. Job satisfaction in hospital pharmacists. Am J Heal Pharm. 2011;68(2):115.
  16. Hincapie A, Yandow S, Hines S, Martineau M, Warholak T. Job satisfaction among chain community pharmacists: results from a pilot study. Pharm Pract. 2012;10(4):227-33.
  17. Akinwale O, George O. Work environment and job satisfaction among nurses in government tertiary hospitals in Nigeria. Rajagiri Manag J. 2020;14(1):71-92.
  18. Coker O, Coker A, Onuoha B. A study on job satisfaction among clinical and non-clinical hospital staff in a teaching hospital in Lagos, Nigeria. East Afr J Public Health. 2011;8(4):294-7.
  19. Gyang M, Dankyau M, Gidado S, Gyang B, Madaki A. Job satisfaction among healthcare workers at a district hospital in Plateau State, Nigeria. J Med Trop. 2019;19(1):116-22.
  20. Obeta U, Goyin L, Udenze C, Ojo J. Assessment of job satisfaction indices among health professionals in Jos university teaching hospital: an analytical study. IOSR J Bus Manag. 2019;21(2):38-50. Available from: www.iosrjournals.org
  21. Oseni Y. Pharmacists’ distribution in Nigeria; implication in the provision of safe medicines and pharmaceutical care. Int J Pharm Pharm Sci. 2017;9(10):49-54.
  22. Makinde O, Azeez A, Bamidele S, Oyemakinde A, Oyediran K, Wura A, et al. Development of a master health facility list in Nigeria. Online J Public Health Inform. 2014;6(2):e184.
  23. American Society of Health-System Pharmacists. Exploring facets of job satisfactionamong U.S. hospital pharmacists. 2008. Available from: %3Cwww.ashp.org/DocLibrary/MemberCenter/InpatientCare/Job- Satisfaction-Survey.pdf%3E
  24. McCann L, Hughes C, Adair C, Cardwell C. Assessing job satisfaction and stress among pharmacists in Northern Ireland. Pharm World Sci. 2009;31(2):188-94.
  25. Onwusah D, Awharhievwie E. Job satisfaction among hospital pharmacists in south- south Nigeria. Int J Pharm Pharm Res. 2017;9(1):59-79.             
  26. Slimane N. Motivation and job satisfaction of pharmacists in four hospitals in Saudi Arabia. J Health Manag. 2017;19(1):39-72.
  27. Balkhi B, Alghamdi A, Alshehri N, Alshehri A. Assessment of job satisfaction among hospital pharmacists in Saudi Arabia. IOSR J Pharm. 2017;07(05):34-40.
  28. Ayele Y, Hawulte B, Feto T, Basker G, Bacha Y. Job satisfaction among pharmacy professionals working in public hospitals and its associated factors, eastern Ethiopia. J Pharm Policy Pract. 2020;13(1):1-9.
  29. Ahmad A, Khan M, Elkalmi R, Jamshed S, Nagappa A, Patel I, et al. Job satisfaction among Indian pharmacists: an exploration of affecting variables and suggestions for improvement in pharmacist role. Indian J Pharm Educ Res. 2016;50(1):9-16.
  30. Gustafsson M, Mattsson S, Wallman A, Gallego G. Pharmacists’ satisfaction with their work: analysis of an alumni survey. Res Soc Adm Pharm. 2018;14(7):700-4.
  31. Majd M, Hashemian F, Younesi Sisi F, Jalal M, Majd Z. Quality of life and job satisfaction of dispensing pharmacists practicing in Tehran private-sector pharmacies. Iran J Pharm Res. 2012;11(4):1039-44. 
  32. Al-Muallem N, Al-Surimi K. Job satisfaction, work commitment and intention to leave among pharmacists: a cross-sectional study. BMJ Open. 2019;9(9):1-12.
  33. Moghadam F, Peiravian F, Naderi A, Rajabzadeh A, Rasekh H. An analysis of job satisfaction among Iranian pharmacists through various job characteristics. Iran J Pharm Res. 2014;13(3):1087-96.
  34. Mengesha M, Tigabu B. Job satisfaction of pharmacists in Ethiopia: the case of Harar town. Int J Pharm Pharm Sci. 2014;6(9):6-9.
  35. Iqbal M, Al-Saikhan F, Ahmed N, Iqbal M. Predictors of job and workplace satisfaction among community pharmacists. J Pharm Res Int. 2020;32(3):78-85.
  36. Duan J, Li G, Situ B, Tao J, Deng X, Wu J, et al. Survey of career identity and job satisfaction among young hospital pharmacists in Guangdong province, China. Afr J Pharm Pharmacol. 2011;5(3):386-92.
  37. Plianbangchang P. Survey of job satisfaction among pharmacists in Thailand. J Pharm Pract Res. 2003;33(2):117-20.
  38. Teong W, Ng Y, Paraidathathu T, Chong W. Job satisfaction and stress levels among community pharmacists in Malaysia. J Pharm Pract Res. 2019;49(1):1-9.
  39. Quandt W, McKercher P, Miller D. Job content and pharmacists’ job attitudes. Am J Heal Syst Pharm. 1982;39(2):275-9.
  40. FIP. Pharmacy at a glance 2015-2017.The Hague, The Netherlands. Int Pharm Fed. 2017. Available from: https://ejournal.poltektegal.ac.id/index.php/siklus/article/view/298%0Ahttp://repositorio.unan.edu.ni/2986/1/5624.pdf%0Ahttp://dx.doi.org/10.1016/j.jana.2015.10.005%0Ahttp://www.biomedcentral.com/14712458/12/58%0Ahttp://ovidsp.ovid.com/ovidweb.cgi?T=JS&P
  41. Ikhile I, Anderson C, McGrath S, Bridges S. Is the global pharmacy workforce issue all about numbers? Am J Pharm Educ. 2018;82(6):6818. 
  42. Arnolds C, Boshoff C. The challenge of motivating top management: a need satisfaction perspective. SA J Ind Psych. 2001;27(1):39-42.  

 

 

 


Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.